Changing company culture, Productivity
The four-day model promises a compelling trade: maintain productivity while giving workers more time to rest, pursue personal interests, and care for their families.
Who doesn’t want to work less?
No matter how much you may love your job, it’s unlikely you’d turn down the chance for an extra day off — every single week.
The five-day workweek that we know today started on factory floors in the 1920s. But more and more organizations are finding the traditional workweek doesn’t apply to the modern working world, and that putting in more days doesn’t necessarily translate to being more efficient.
Companies that have made the shift away from this tradition say it helps to attract more talent, improve employee satisfaction, and even increase productivity. But is it right for your organization?
What is a four-day workweek and why is it trending?
A four-day workweek is exactly as it sounds: a workweek that lasts only four days instead of the traditional five.
This could either be through compressing hours, such as employees working 10 hours per day instead of eight to reach a full 40-hour week or reducing the total number of hours per week.
While there has long been interest in a four-day workweek, that interest has grown post-pandemic, as employees seek more flexible work arrangements.
“I’ve seen significantly more comments from employees on Trust Index™ surveys about a desire for a four-day workweek, especially for employees who are working in person,” says Ruby Storm Green, culture coach at Great Place To Work®.
“Part of this is due to return-to-office. Employees are experiencing more frustration with commuting, from both a time and cost perspective. Working four 10-hour shifts would remove an entire day of commuting and its associated costs.”
In 2022, 61 companies in the UK ran the world’s largest four-day workweek trial. After the six-month pilot, 92% of participating employers said they would continue with a shorter workweek, with 18 of them confirming it to be a permanent change.
Among the biggest benefits were employees’ well-being:
- 71% reported reduced levels of burnout
- 54% reported a reduction in negative emotions
- 39% said they were less stressed
- 37% said their physical health improved
“A four-day week allows for more work–life balance overall,” says Green. “For example, if someone works in healthcare in a role that is emotionally taxing, working four 10-hour shifts instead of five eight-hour shifts would give that employee three days to decompress. It helps to prevent burnout and, in turn, reduces turnover.”
While businesses may worry about productivity dropping if they were to offer reduced or compressed hours, this didn’t seem to be the case in the study.
Company growth and revenue stayed roughly consistent over the trial period. And turnover, which can be costly to employers, dropped by 57%.
The pros of a four-day workweek for employees and businesses
Improved employee well-being and mental health
Shorter weeks allow more time for recovery, family, and personal priorities. The result? Reduced burnout and absenteeism, and better focus during working hours.
San Francisco-based e-commerce company Bolt trialed a four-day workweek when they realized several employees were experiencing burnout. For three months, all employees went offline every Friday.
The trial was a total success, with 84% of employees reporting improved work–life balance, and 86% saying they were more efficient with their time.
Boosted productivity and focus
Sometimes, less time at work actually leads to more output. When there are fewer hours available, teams become more intentional about their time. They evaluate what’s truly necessary versus getting caught up in “busywork.”
The key is to give employees clear goals and the autonomy to make those decisions about what needs to be done. When employees understand their deliverables and are trusted to achieve them, it gives more purpose to their work.
Enhanced talent attraction and retention
If you’re trying to recruit and retain top talent, flexible work could be a key component of your employee retention strategy.
Millennials and Gen Z are increasingly demanding better work–life balance, and flexible work arrangements can help to retain parents and caregivers, who may be struggling to manage their work duties with home responsibilities.
After Bolt changed to a four-day workweek, the company saw a 200% increase in applicants. And Great Place To Work research has shown that when employees have a say in when and how they work, this builds a sense of workplace trust, which in turn boosts employee productivity, engagement, and retention.
Cost and sustainability benefits
A four-day workweek could even cut your operating costs, save employees’ money, and help the planet.
If your company is open one less day, that could mean less electricity, heating, and water. And employees commuting less reduces your emissions output.
It can also help with staffing costs. When employees have a free day to deal with personal appointments that might not be possible on weekends, it reduces the need for time off.
The cons of a four-day workweek and potential risks
Potential for increased work intensity
Not all work is suited to a four-day week and may actually increase stress instead of reducing it.
Healthcare staff might find themselves rushing through patient appointments, potentially compromising the quality of care. Manufacturing teams might increase error rates when pushing to meet the same production targets in fewer days.
Inequity across roles and teams
Four-day workweeks can create workplace divisions if they’re not implemented fairly. For example, a tech company might give its developers Fridays off, but helpdesk staff must continue working shifts to provide customer support.
It’s important to extend benefits to all employees. That could be with flexible scheduling options, additional paid time off, or comparable perks for those who can’t work compressed weeks.
Customer service and collaboration challenges
“If you are only open four days a week, that could make it more difficult to serve all of your customers,” says Green.
It may also be harder for teams to collaborate if they’re not all working on the same days — employees may need to negotiate and coordinate so that certain team members always work the same shifts.
Cultural misalignment or poor implementation
When team members work on different days, messages might get missed, or decisions could get delayed.
Managers need to ensure company information is shared equally with everyone, rather than expecting those who were off that day to simply “catch up.”
Similarly, there should be clear expectations about response times. If an employee feels obligated to respond to their working colleagues even though it’s their day off, it wipes out all the well-being benefits of a reduced workweek.
Is a four-day workweek right for your organization?
Not every workplace will fit the four-day model. Before jumping in, consider your operational needs.
“It’s important to determine how it will impact customers,” says Green. “Will you need to close your business for an extra day a week? Or is there enough staffing resources to have the scheduling spread across days?”
A pilot program can help you test the waters. Bolt ran their pilot program for three months before deciding to make it permanent.
Rimini Street, a software and engineering services provider, also ran a three-month pilot for adopting a four-day workweek. Employees were encouraged to take off one day a week as a “Fabulous Friday.”
The company then assessed how its four-day workweek impacted culture and employee satisfaction, and whether there were any negative effects on the organization or its clients. Those results helped them to decide how to roll it out long-term.
How to implement a four-day workweek thoughtfully
Begin with employee listening
“The first step is listening to employees,” says Green. “Does everyone want a four-day workweek, or is it just specific employees? Is it possible to have some employees work five days a week and some four days a week?”
Use surveys, such as Great Place To Work’s employee engagement survey tool, to get a sense of how employees view your workplace and their experience within it. You can also conduct focus groups for more open-ended discussions to gauge interest and concerns.
“Understanding why employees want to have a four-day workweek is also vital, as you need to ensure that their needs will actually be addressed with the change,” says Green.
Establish outcome-based performance goals
Trust is the key to making shorter workweeks work. Managers must trust that employees will get their work done with less oversight, and workers need to trust that they’ll be judged on results, not hours logged.
Clarify how success will be measured and conduct regular check-ins to catch and fix problems quickly. Ask employees what would help them succeed in a shorter week, then build the new schedule around their input.
Create flexibility, not rigidity
Every workplace is different, and what works for one employer may not work for another.
For example, a financial institution may need to maintain the same hours as the stock market, which means closing on a Friday simply isn’t feasible.
Similarly, every employee and role is different. Some may thrive with a 10-hour workday, while others may lose their steam. Whatever new schedule you adopt for your workplace, it needs to be equitable to all employees, rather than benefiting only a select few.
Give options that support both your business and your employees. These could include compressed hours, job sharing, or flexible PTO.
For inspiration, check out these flexibility examples from great workplaces.
How leadership can guide the shift to flexible work
Model balance and trust
Leaders at the Best Workplaces™ practice what they preach.
In a four-day week or other flex arrangement, leaders must take their own time off and respect boundaries. If management is sending late-night emails on their days off, it tells employees that they aren’t really entitled to their own time off either.
It’s also important to focus on outcomes rather than hours logged and resist the urge to micromanage. Teams that feel trusted to manage their time will perform better.
Communicate openly and regularly
Clear, consistent communication is key to any workplace, but especially when you are shifting to a flexible schedule.
Set up regular check-ins to ensure everyone stays aligned and create multiple channels for feedback to stay on top of what’s working and what’s not. Those could be anonymous surveys, team discussions, and one-on-ones.
Recognize success and make adjustments
Acknowledge early wins to build momentum, whether that’s completed projects, improved metrics, or positive feedback. Share these successes across the company to reinforce the value of the new approach.
But be willing to adapt based on data and feedback. If certain processes aren’t working or teams need modified schedules, make those changes promptly.
Create a culture that supports the future of work — whatever it looks like
The four-day workweek isn’t a one-size-fits-all solution. While it can bring meaningful benefits for some organizations, it can pose real challenges for others.
Whether you’re adopting a four-day model or sticking with a traditional schedule, the foundation remains the same — a high-trust culture, clear expectations, and open communication.
Curious how your workplace might benefit from a reduced workweek? Great Place To Work’s employee surveys can guide companies in making thoughtful, data-informed decisions about flexible work strategies.
Turn culture insights into business wins
Let the Trust Index™ Survey reveal your workplace’s hidden strengths and areas for growth. Start transforming today.
