The vice president and global head of talent acquisition and internal mobility will speak at the For All Summit in Las Vegas, April 8-10.
AI technology is at the heart of the skills gap facing business leaders in the years ahead. It’s also a powerful solution to quickly upskill your workforce.
Patricia Porter, vice president, global head of talent acquisition and internal mobility at MetLife, sees a skills-based strategy as “essential for retaining and attracting top talent.” This requires talent leaders to redesign jobs within the organization.
AI tools, like an internal talent marketplace, can provide a radically different experience for employees. Porter and other leaders will share lessons learned from adopting a skills-based talent strategy and launching AI-powered talent development tools at the For All Summit™ in Las Vegas, April 8-10.
We spoke with Porter for our “How I Got Here” series where we learn about winning HR strategies and career lessons from top leaders at some of the best companies in the world.
Here’s what Porter shared:
What’s your daily routine or morning ritual to start the workday on the right note?
Porter: For me, the morning is a sacred time — a period when I can prepare myself both physically and mentally to face whatever challenges lie ahead. The first thing I do each morning is to pick up my devices. This might sound counterintuitive to some who suggest avoiding screens right after waking up, but for me, it’s an efficient way to catch up with any urgent communications or important updates I might have missed overnight. This step ensures that I am informed and ready to tackle the day’s demands.
Exercise is a cornerstone of my morning routine. Typically, I begin with cycling. The rhythmic pedaling and outdoor environment help clear my mind. It’s a period where I can think freely, away from the distractions and stresses of daily life. Starting the day with exercise and hydration has a profound impact on my mental well-being.
What was the turning point that sent you down the path to your current role and work? Any advice you would give to your younger self?
Porter: [Working] in Germany was undeniably the turning point in my career. It was an opportunity to think beyond HR and immerse myself in the multifaceted world of business operations. The experience enriched my understanding of strategic planning, legal compliance, facilities management, and more. It was a journey that balanced my core role with new projects, ultimately expanding my skill set into strategy and transformation.
This defining moment not only broadened my horizons but also instilled in me the importance of stepping out of one’s comfort zone and embracing new challenges. It was a testament to the power of continuous learning and growth, shaping me into the professional I am today.
What’s the biggest workplace or HR challenge facing leaders in the year ahead? What should be top of mind?
Porter: As HR leaders navigate the complexities of the year ahead, they must address several key challenges. Foremost among these is the evolving political environment, which may heighten the need for enhanced wellness and mental health support for employees.
Additionally, the rapid advancement of AI and technology continues to reshape the workforce, necessitating strategic adaptations to leverage these tools effectively. Moreover, the focus on career development and upskilling has never been more critical; implementing skill-based strategies will be essential for retaining and attracting top talent in a competitive market.
How is AI changing how you do your work? Any big lessons or takeaways?
Porter: The advent of AI has revolutionized the way we perceive and conduct work. The ability to automate processes and streamline routine tasks has transformed our operational efficiency. The integration of Copilot assistance has further augmented our capabilities, enabling us to reallocate resources to more strategic, value-driven endeavors.
By introducing new platforms into our technology stack, we have successfully optimized workflows, enhancing productivity and innovation.
What’s the No. 1 thing that companies are not paying enough attention to when it comes to AI and/or workplace culture?
Porter: Many companies are still in the process of learning or exploring how AI will impact their standard routines and business practices. There is a growing recognition of the need for more experimentation with AI to truly understand its potential. By pushing the boundaries of what is possible, organizations can discover new ways to improve their operations.
It is only through such experimental approaches that the full benefits of AI can be realized. Embracing this innovative mindset will pave the way for significant advancements in various industries.
What is your favorite piece of career advice you’ve ever received? Why?
Porter: One of the best pieces of career advice I've ever received is to “always be curious and never stop learning.” This advice has been invaluable because it emphasizes the importance of continuous growth and adaptability in one’s career.
In today’s fast-paced and ever-changing work environment, staying curious and committed to learning new skills and knowledge can open up numerous opportunities and keep you ahead of the curve. It encourages a mindset of exploration and innovation, which can lead to personal and professional development.
What book or podcast would you recommend to our community of leaders trying to build better workplaces and companies?
Porter: One book that I highly recommend for leaders looking to build better workplaces and companies is “Leaders Eat Last” by Simon Sinek. Sinek explores how great leaders prioritize the well-being of their team members, which in turn fosters loyalty, innovation, and success.
If you could wave a magic wand and change one thing about how workplaces operate in the world today, what would it be?
Porter: If I could wave a magic wand and change one thing about how workplaces operate today, it would be to infuse them with a sense of genuine empathy and understanding, sprinkled with a dash of joy. Imagine a workplace where every individual feels truly heard, valued, and supported, and where laughter and smiles are as common as meetings and emails.
Join us in Las Vegas!
Register for the next For All Summit™, April 8-10, to connect with leaders and experts from great workplaces around the world.
