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Identify your culture strengths & opportunities

Our employee survey software is the result of decades of data collection and analysis in partnership with thousands of companies. It reveals your culture's strengths and opportunities so that you can take action and compare your results to relevant benchmarks.

  • What matters most to employees about their roles, leadership, and the organization
  • Why people may want to leave and how you can improve retention
  • How your culture compares to the Best Workplaces™
  • Which leaders are leading in ways that keep talent onboard, spark new ideas, and drive productivity

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See how your culture evolves over time

Culture isn’t static — it responds to economic pressures, workforce changes, and events like mergers and acquisitions.

As you continue to survey employees over time, the Trust Index Survey shows you how your culture shifts in response to these changes.

Seeing the data helps you quantify the impact of your culture strategy, showing where to double down, change course, or grow to meet your goals.

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The secret sauce at the Best Workplaces

Leaders at thousands of companies — including all of the Fortune 100 Best Companies to Work For® — have recognized the impact that culture has on productivity, employee retention, and profitability.

They continue to partner with Great Place To Work because they know how critical the Trust Index Survey is to sustaining their strong cultures — and how those cultures fuel happier teams, better ideas, and stronger business results.

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Transform your workplace culture with the Trust Index Survey

The best employers attract and retain top performers by obsessing over the employee experience. They also rely on employee experience software from Great Place To Work® to measure, benchmark, and improve employee satisfaction.

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Survey

Powered by our proprietary Trust Index, easily survey your employees using the Great Place to Work Trust Index Survey to better understand your workplace culture.

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Insights

Using data-backed insights, you will be able to make more informed decisions and get a benchmarked view of your organization, creating a thriving culture.

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Certification

Great Place To Work Certification evaluates workplace culture from the perspective that matters most — the employee — providing a clear signal to the world about your culture and commitment to employee happiness.

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Best Workplaces Lists

Once Great Place To Work Certified™, companies are automatically eligible for lists in Fortune & PEOPLE, earning recognition for the culture you built.

What does the Trust Index Survey measure?

In broad terms, the Great Place To Work Trust Index Survey measures the level of trust in your organization and the consistency of the employee experience. In other words: How often can employees count on something happening in their workplace, such as clear and honest leadership, fair treatment, and employee recognition?

More specifically, the Great Place To Work Trust Index Survey measures individual employee experiences of five focus areas of a high-trust company culture through 60 statements and two open-ended questions. Three of the focus areas are connected to the actions of leaders and building trust: credibility, respect, and fairness. The other two focus areas measure the workplace experience of employees in relation to their colleagues and the wider organization: pride and a sense of belonging.

These five focus areas create a workplace culture where employees feel empowered and encouraged to do their most meaningful work. High-trust cultures are shown in Great Place To Work research to outperform their competitors in recruitment and retention, productivity and innovation, and financial performance.  

Survey answers are assessed on a five-point scale, revealing the most common experience of employees in the organization. Employee scores are averaged to provide an organization-wide assessment of workplace culture: the Trust Index score.

How many questions are on the survey?
Employees answer 14 demographic questions and respond to 60 statements across a five-point consistency scale as well as two open-ended questions. Employees generally take 10 to 20 minutes to complete the survey.
Are the Trust Index Survey responses confidential?
We take our ethical obligation to survey takers very seriously. Employees can rest assured that their participation is completely confidential and voluntary. Survey responses come directly to Great Place To Work. Employers cannot see who has or who has not completed the survey while the survey is live. We remove unique identifiers once the survey closes. For employers, company participation in the Certification program and the survey results are completely confidential. We do not disclose our clients’ names, information, or scores to the public until they are Great Place To Work Certified.
Do we get to see our scores from the survey?
Yes. Once your survey is closed, you’ll immediately get (at minimum) an overview of your scores so you can see how your employee experience measures against our key evaluation areas, and how you stack up against our Best Workplaces benchmarks. You’ll be able to see how your company compares to top workplaces in the country with access to the Fortune 100 Best Companies to Work For® and the Fortune Best Small and Medium Workplaces benchmarks. This is exclusive benchmark data only available through the Great Place To Work survey platform. If you’d like even more in-depth reporting and benchmarking, contact support@greatplacetowork.com to learn about upgrade options.
Can I survey in different languages?
Yes, our Trust Index survey is available in over 50 languages, and they’re all available for you to use at no additional cost.